Florida House Bill 1031: Customer Service Callback Queues

Florida · 2026 Regular Session

What it does

Defines "callback queue"; establishes pilot program to require the Department of Commerce to use a callback queue for returning certain calls; requires calls to be returned in specified manner and timeframe; requires the department to report specified information to the Legislature by a certain date.

Latest action

Chapter No. 2026-113 (2026-05-26)

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