Indiana · 2026 Regular Session
Utility disconnections and customer data reports. Provides that beginning January 1, 2027, an electric or gas utility may not, from June 21 through September 23 (in addition to the period from December 1 through March 15, under current law), terminate residential electric or gas service for an individual who is eligible for and has applied for assistance from a home energy assistance program administered by the lieutenant governor. Prohibits an electric, gas, or water utility from terminating service for any residential customer on any of the following days: (1) A Friday, Saturday, or Sunday. (2) A legal holiday. (3) Any day, or after noon on the day preceding any day, during which customer service representatives of the utility are not available to respond to customer inquiries during regular business hours. Repeals a provision that authorizes the Indiana utility regulatory commission (IURC) to establish a reasonable rate of interest that a utility may charge on the unpaid balance of a delinquent customer bill. Prohibits an electric, gas, or water utility from charging or collecting a deposit or reconnection fee as a condition of, or in connection with, restoring service to a…
First reading: referred to Committee on Utilities (2026-01-05)