New York Senate Bill 5714: Requires state agencies to measure, collect, report, and utilize metrics relating to the experience of residents interacting with agencies to improve provision of services to the people of the state, and to provide a biannual report to the governor and legislature.

New York · 2025-2026 session

What it does

Requires state agencies to measure, collect, report, and utilize metrics relating to the experience of residents interacting with agencies to improve provision of services to the people of the state, and to provide a biannual report to the governor and legislature.

Latest action

SUBSTITUTED BY A3273 (2025-06-10)

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